This Privacy Policy explains how JOIN FUTURE SOLUTIONS W.L.L. ("we", "us", "our") collects, uses, discloses and protects information about you when you access or use this website and the HiSalon booking platform. By using our Service, you accept the terms of this Policy.
01Children & age-related issues
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under the age of 18. If you are under 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you. If we learn that we have collected information from a child under 18, we will delete it.
02Information we collect
- Information you provide: your name, mobile number, email address, and booking details when you create an account or make a booking.
- Transaction information: when you complete a payment, we collect details about the transaction such as the amount, date, and the service booked. Full card numbers are processed by our PCI-DSS compliant payment provider and are not stored on our servers.
- Log information: browser type, access times, pages viewed, IP address, and the page you visited before ours.
- Device information: hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location information: approximate location each time you access the Site, and precise location only where you explicitly consent.
- Cookies & tracking: we use cookies and similar technologies to operate the Site, remember your session, and understand usage. Most browsers accept cookies by default, but you can change your browser settings to remove or reject cookies.
03How we use your information
We use your personal information to process your bookings and payments, deliver and support the Service, send booking confirmations and service-related messages, improve our website's content and layout, and for our own internal marketing where permitted. We process all personal information in a secure manner.
04Disclosure of information — we do not sell your data
We do not sell, rent, trade, license or otherwise disclose your personal information or financial information to any third party for their own marketing purposes.
We may disclose information only to third parties that perform specific functions on our behalf (such as payment processors, card issuers and hosting providers), and only the information necessary for them to perform their service. We use industry-standard security measures, including data encryption, when transmitting card information to such providers. We may also disclose information where required by law — for example in response to a court order, subpoena, or lawful request by a public authority — or where necessary to protect our legal rights or to prevent fraud.
05Data security
We use industry-standard administrative, technical and physical safeguards — including encryption in transit — to protect your information against unauthorized access, alteration, disclosure or destruction. Card data is always encrypted during transfer over networks.
06Updates to this Policy
If we change or update this Privacy Policy, we will post the changes on this page so you are always aware of what information we collect, use and disclose. We encourage you to review this Policy from time to time.
07Contact
For any privacy question or to request deletion of your data, contact [email protected] or +973 1776 0040.